FAQ- Hangzhou Huisheng Knitting Co., Ltd

[Q]:Are you a factory or trading company?

[A]: We are a factory and we have professional team of workers, designers and inspectors. You are welcomed to visit us at any time.
[Q]:What's the best price you offer?

[A]: The price depends on the materials, the quantity, the design and the logo. You can tell us more details that we can quote you with competitive price. We accept Paypal, Western union and alibaba trade insurance for small orders, as for the big orders we accept L/C, T/T and alibaba trade insurance.
[Q]:Could I use my own LOGO or Design on goods?

[A]: Yes, customized logo and design on mass production are available. As the camera or displayed color problems, we suggest you to check it with the color card, or ask for sample in advance.
[Q]:Can you offer sample?

[A]: Yes, we can offer free sample for regular products if you can pay the freight cost.Our sample will be sent within 2-7 working days.
[Q]:What's our advantages?

[A]: Our R&D teams can cooperate efficiently with you and your speical designs.
[Q]:How long to deliver the goods?

[A]: The exact delivery date is depends on your style and quantity. Usually within 15 working days after receive the 30% downpayment. If you choose the items which we have stock, we can delivery within 7 days.
[Q]:How about the after-sales service?

[A]: We will check and pack the goods carefully before shipping. If you have any problem, please check it out with the forwarding agent in order to make a provement and contact us in 24 hours, we will solve the problems as soon as possible.
[Q]:Can I order other colors and mix colors?

[A]: Yes, you can select from our color charts, also we can dye the color as Pantone
[Q]:Can I change the size?

[A]: Yes ,we can make it larger or smaller according to your requests.
[Q]:How are the shipping charges calculated?

[A]: Shipping cost is charged by the package's weight and related to the shipping methods you choose and your destination.